Responsible Gaming
Gambling Should Be Entertainment, Not Income
At Johnny Franco's, we're committed to promoting responsible gambling practices. Gambling should only ever be viewed as a form of entertainment, similar to going to the movies or playing sport. It should never be considered as a way to earn money or solve financial problems.
Please gamble within your means and only with money you can afford to lose. If you're struggling with your gambling, help is available.
Age Verification
In Australia, you must be at least 18 years of age to gamble online. By using our site, you confirm that you are of legal gambling age in your jurisdiction.
If you are under 18, please do not use this website. We take underage gambling protection seriously.
Warning Signs of Problem Gambling
Be aware of these common warning signs that gambling may be becoming a problem:
- Chasing losses by gambling more to recover money lost
- Hiding or lying about the amount of time or money spent gambling
- Gambling with money needed for essentials (rent, food, bills, medication)
- Neglecting family, friends, work, or study due to gambling
- Feeling anxious, irritable, or guilty about gambling habits
- Unable to cut back or stop gambling despite wanting to
- Borrowing money or going into debt to fund gambling
- Gambling to escape problems or negative emotions
- Experiencing failed attempts to reduce gambling
- Increasing the amount wagered to achieve the same excitement
If you recognise any of these signs, reach out for support immediately.
Self-Help Tools & Controls
Most reputable online casinos offer built-in tools to help you stay in control. These include:
- Deposit Limits: Set daily, weekly, or monthly limits on how much you can deposit
- Loss Limits: Cap the amount you're willing to lose during a set period
- Reality Checks: Receive pop-up reminders about how long you've been playing and how much you've spent
- Time-Out/Cool-Off: Take a break from gambling for a specified period while keeping your account active
- Self-Exclusion: Voluntarily exclude yourself from gambling for a set period or permanently
- Account Closure: Permanently close your account if you wish to stop gambling entirely
We encourage you to use these tools proactively to maintain control over your gambling.
Support Organisations & Resources
If you or someone you know is struggling with gambling, confidential help is available from these organisations:
Australia
- Gambling Help Online – www.gamblinghelponline.org.au
Free counselling service for Australian residents. Call 1800 858 858 or use their online chat service. - Lifeline Australia – www.lifeline.org.au
24/7 crisis support. Call 13 11 14
United Kingdom
- GamCare – www.gamcare.org.uk
Free and confidential support for problem gambling. - GamStop – www.gamstop.co.uk
National self-exclusion scheme for online gambling.
United States
- National Council on Problem Gambling – www.ncpgambling.org
Call the National Problem Gambling Helpline: 1-800-522-4700
Canada
- Responsible Gambling Council – www.responsiblegambling.org
Information and resources for Canadian residents.
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA)
German Federal Centre for Health Education – specialises in gambling addiction prevention and support.
If You Need Help, Reach Out Today
There is no shame in asking for help. Problem gambling is a recognized condition that affects many people, and professional support can make a real difference.
If gambling is affecting your life or the lives of those around you, please contact one of the organisations above or speak to a healthcare professional.
Your wellbeing is important. Help is available, and recovery is possible.